Returns & Exchanges

We Want You to Love What You Wear.

Free exchanges and easy returns within 30 days. Enter your order details below to see your personal options.

Verify Your Order

Let’s Look Up Your Order.

Enter your order number and email to view your personal return and exchange options.

Don’t have your order number? It’s in your confirmation email, or you can contact us directly.

Before You Start

What You'll Need.

Within 30 Days

Requested within 30 days of your delivery date, based on carrier tracking confirmation.

Unworn Condition

Unused, with all original tags, packaging, and accessories included.

Proof of Purchase

Your order number or confirmation email, so we can look up your purchase.

Please note: final sale items, gift cards, intimate garments, and personalized or custom-made products can't be returned or exchanged.

Received Something Damaged or Wrong?

Contact us within 72 hours of delivery with your order number, a photo, and a quick description — we'll send a free replacement or a full refund. No return shipping cost to you.

Questions

Returns & Exchanges FAQ

How long do I have to start a return?

30 days from your delivery date, based on the shipping carrier’s tracking confirmation.
What are my options besides a refund?

Free exchanges and store credit are both available as alternatives to a refund to your original payment method — enter your order details above to see the specific terms for your order.
Can I exchange for a different size?

Yes — exchanges are free, subject to availability. If your requested size or style is out of stock, we’ll offer a refund or store credit instead.
Who pays for return shipping?

You’re responsible for return shipping unless the item arrived defective, damaged, or incorrect — in those cases, it’s free. We recommend a trackable shipping method.
What condition does my item need to be in?

Unused, unworn, and in original condition, with all tags, packaging, and accessories included.
What can't be returned?

Final sale items, gift cards, intimate garments, and personalized or custom-made products aren’t eligible for return or exchange.
Where do I ship my return?

Please don’t ship anything back before hearing from us — once your request is reviewed, we’ll email you the authorized return address and instructions.